Upgrading Universal Orlando Tickets – The Ultimate Guide & Upgrading Secrets
Before or during your trip to Universal Orlando, you may decide to upgrade your theme park tickets. This could mean:
- Adding extra days
- Adding an extra theme park
- Upgrading to park-to-park
- Getting a Universal Express
- Upgrading to an Universal Orlando annual pass
You can make all these ticket enhancements before or during your trip to Universal Orlando. However, how you go about adding on these upgrades will depend on one of four things:
- The theme park ticket you currently have
- Where you purchased your theme park ticket
- The ticket upgrade or enhancement you would like
- Whether you’re upgrading in advance of or during your trip
To change your Universal Orlando park tickets before you visit, call the Guest Contact Center on (407) 224-4233. Alternatively, if you booked through a third-party seller, contact them directly first.
To make any changes to your Universal Orlando park tickets during your trip, go to Guest Services. There is a Guest Services inside each Universal Orlando park and on-site hotel. Alternatively, call the Guest Contact Center at (407) 224-4233.
To upgrade your Universal Orlando park tickets during your trip:
- Your ticket needs to be valid.
- You’ll need an official photo ID.
- Upgrading Florida Resident Tickets requires proof of residency.
To upgrade your Universal Orlando park tickets, you will have to pay the difference in price between the two tickets. There are no discounts for last-minute upgrades or upgrades on the day.
However, upgrading your ticket during your visit can help you to make a more informed decision.
For example, you might consider upgrading to add-on a Universal Express Pass.
You decide to wait until you get to the theme park and find that the wait times are relatively low and you don’t need one. It would have been a waste of money if you had bought one.
Alternatively, the wait times are super high, so you must spend some time at Guest Services to buy the upgrade. But you know the benefits of the upgrade are going to be worth it since you’ve seen the wait times firsthand during your visit.
Frequently Asked Questions
Below are the questions readers ask me most often about upgrading a Universal Orlando ticket before or during a trip.
Can I upgrade my Universal Orlando ticket once I am inside the park?
Yes, head to Guest Services inside any park or at any on-site hotel. You pay the difference in price between the old and new ticket, and there are no discounts for last-minute or in-park upgrades.
Can I add Epic Universe to a ticket I already bought?
Yes. A 1-day Epic Universe ticket can be added as a separate purchase, or you can upgrade to a 3+ day Park-to-Park ticket, which now includes Epic Universe access every day (per Universal’s October 2025 ticket relaunch).
Can I upgrade a used 1-day ticket to a multi-day ticket?
No, once a 1-day ticket has been used for park entry, it loses its upgrade value. Multi-day tickets retain their full upgrade value while still within the valid use window, even after one or more days have been used.
How do I change my Universal Orlando ticket before I travel?
Call the Universal Orlando Guest Contact Center on (407) 224-4233 to change a ticket you bought directly. If you booked through a third-party seller like Undercover Tourist or Attraction Tickets, contact that seller first because they handle the change.
Are Universal Orlando tickets refundable?
No, tickets bought directly from Universal Orlando are non-refundable and non-transferable. Downgrades are not standard, although Guest Services can sometimes help in unusual circumstances.