Disneyland is well-known as the happiest place on earth, but for guests with physical or mental disabilities, waiting in long lines for attractions can be a challenging experience.
To ensure that all guests have an equal opportunity to enjoy the park’s offerings, Disneyland provides a Disability Access Service (DAS) Pass.
The Disney DAS Pass is available to guests with a wide range of disabilities, from ADHD to autism, that may affect their ability to wait in standard attraction lines for extended periods.
While there is no definitive list of what disabilities qualify for a DAS Pass, Disneyland acknowledges and understands the challenges faced by guests with disabilities and strives to provide a magical experience for all.
What Does DAS Mean?
DAS stands for Disability Access Service. It is a program designed to help guests with disabilities at Disney theme parks by offering them an alternative to waiting in a standard attraction line.
The DAS program allows guests with disabilities to receive a return time to ride an attraction that is equivalent to the current wait time for that attraction without having to wait in a physical line. This program aims to provide all guests at Disney parks equal access and enjoyment.
What Disabilities Qualify For DAS?
The Disability Access Service (DAS) at Disneyland is intended to help guests who are unable to wait in the standard queue at certain attractions. While there is no specific list of disabilities that qualify for DAS, a wide range of conditions may be eligible for this assistance.
In general, disorders that make waiting for extended periods in the standby queue difficult, health conditions that can be worsened with too much sun exposure, heat, or other outdoor elements, and cognitive disorders that make staying in line challenging may qualify for DAS.
What Disabilities Do Not Qualify For DAS?
Not all disabilities or conditions qualify for Disney’s Disability Access Service (DAS). Generally, disabilities that do not affect a guest’s ability to wait in line or that can be accommodated by a wheelchair or a scooter do not qualify for a DAS Pass.
Specifically, mobility restrictions that can be accommodated by a wheelchair or scooter do not qualify for DAS. It’s important to note that Disney determines whether a guest qualifies for DAS based on their ability to wait in line and not their ability to stand in line.
Do You Need Proof Of A Disability For DAS?
Disney does not require guests to provide proof of a disability in order to obtain a Disability Access Service (DAS) Pass. However, guests may be asked by a Cast Member to describe how their disability affects their ability to wait in line for an extended period of time.
This information will then be used to determine the most appropriate accommodation for the guest. It is important to note that providing false information in order to obtain a DAS Pass is not allowed and can result in the pass being revoked.
What Does DAS Entitle You To While Visiting Disneyland?
If you have a disability that qualifies for DAS at Disneyland, you may be wondering what the pass entitles you to. With a DAS Pass, you can request a return time for an attraction without having to wait in the standby line.
After registering and being approved for the pass, you can utilize the DAS Return Time Self-Selection Tool through the My Disney Experience App on the day of your visit. Simply choose an available attraction from the tool, and you will be given a return time that is equivalent to the current standby wait time, plus or minus 10 minutes.
It’s necessary to note that the return times for DAS Passes do not expire, which means you can use them to access an attraction or ride any time after the given return time on the same day. However, you need to redeem the first selection before making another DAS Pass ride selection. Additionally, you can choose a return time for the same ride as many times as you want throughout the day.
It’s also essential to understand that the DAS Pass is not intended to give guests an advantage over others by allowing them to cut the line or wait in a shorter queue.
Rather, it provides guests with disabilities the opportunity to wait the same amount of given time outside the regular queue line due to a medical health condition. While DAS Passes can make a significant difference in the experience of guests with disabilities, they do not offer any advantage over other guests.
How To Make A DAS Reservation
Guests can register for DAS in two ways. The first option is to register in advance using live video chat between 2 to 30 days prior to their park visit.
During the virtual registration process, eligible guests (or their parent/guardian if under 18 years old) will participate in a video call to determine eligibility. A photo will be taken of the guest, and they can select up to 2 DAS advance selections for select attractions or rides (subject to availability).
Alternatively, guests who do not pre-register for DAS can register in person with a Guest Relations Cast Member on the day of their visit.
DAS advance is a new feature that allows guests to book up to 2 DAS advance selections for each day of their visit (subject to availability) during the virtual registration process. If a selection is available, the guest will be given a one-hour time period to redeem it on the day of their visit. These selections are valid only for the chosen date and time and cannot be transferred.
Eligible guests can pre-register for DAS advance virtually using live video chat as soon as 30 days in advance of their park visit but no later than two days before arrival. The registration chat allows guests to book up to 2 one-hour return windows for select experiences during park visits within 30 to 2 days of the live chat.
DAS is valid for the length of the ticket or up to 60 days, whichever is shorter. After that, guests will need to re-register for the program.
It is important to note that DAS issued at one Disney theme park is only valid at that park and not at other Disney theme parks. Additionally, if Disney determines that any of the statements made by a guest during the registration process are untrue, the guest will be permanently barred from entering the parks, and any previously purchased park products and services will be forfeited without a refund.
Can You Use DAS With Genie+?
Guests can use the Disability Access Service (DAS) return times and DAS advance selections, along with Disney’s Genie+ service, paid a la carte attraction selections, and standby lines. In addition to DAS, the Disneyland Resort offers assistance with itinerary planning at Guest Relations locations for guests with disabilities, including those who utilize DAS.
Guests can also use the Disneyland mobile app to view current and future wait times, attraction locations, and more through the Disney Genie service. The resort has updated its Guide for Guests with Cognitive Disabilities to provide more detailed information and tips for planning a visit with DAS.
While DAS can help reduce wait times, it is important to note that DAS return times are only available for certain attractions, and the registered DAS guest must meet height requirements and be free from conditions that may affect their ability to enjoy the ride.
To ensure everyone in your friends or family members gets to ride as many rides and attractions as possible, purchasing Genie+, or Individual Lightning Lane passes is an option.
To optimize the combination of DAS and Genie+, it is recommended to use DAS return times for attractions with longer waits and Genie+ for those with shorter waits.
Overall, utilizing both services can help guests make the most of their visit to the Disneyland Resort.
How Many People Are Able to Use A DAS Pass?
The DAS Pass is intended to be used by a person with a disability and up to five family members or guests at their party.
All guests using the DAS Pass must be present at the attraction and must be listed on the DAS Pass.
The person with a disability who is registered for the DAS Pass must be present to receive a return time, and all guests in the party must also be present when the return time is redeemed.
It’s important to note that DAS Pass return times are subject to availability and cannot be reserved in advance.
The DAS Pass cannot be used in conjunction with Disney’s FastPass+ service, but it can be used in combination with Disney Genie+ service, paid a la carte attraction selections, and the standby lines.